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Privacy Statement
This statement sets out Funeral Line Australia’s policies relating to the privacy and security of your "personal information", and security of your other information.
Funeral Line Australia is a decision support service that helps you choose a Funeral Director or other provider suitable for your needs. In order for Funeral Line to assist you, it is necessary for us to request information about your funeral requirements and general contact details.
These details are stored in a secure area and will not be used for any other purpose, nor disclosed to a third party without your prior consent.
Funeral Line is not responsible, nor can we guarantee use of information required by Funeral Directors for the purposes of client referral.
Funeral Line Australia has requested that Funeral Directors and Funeral Service Providers ensure client data is kept in strict confidence by maintaining appropriate privacy procedures.
All personal information collected through this site such as personal details, questionnaire results, e-mail details and any correspondence will be kept confidential.
This information is analyzed at the end of each month to determine the Web Site's usage statistics.
You should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not you should utilize this Web Site.
There are alternative ways to obtaining information from, and transacting business with Funeral Line Australia for those users who do not wish to use the Internet. We cannot guarantee that this internet site is 100% secure.
Please note that this Site contains links to a number of other web sites that are included on the basis of containing content related to funerals, grief and associated requirements.
When a user has clicked on a link to another website, they leave the Funeral Line Australia Site, and this privacy statement does not apply to those websites.
The content of this privacy and security statement may be updated from time to time, so we suggest that if you return to this Site that you carefully read the information provided.
Disclaimer of Liability
Every effort is made to provide accurate and complete information. However, we cannot guarantee that there will be no errors. With respect to documents and information on this website neither Funeral Line Australia (FLA), nor their employees and contractors make any warranty, expressed or implied, including the warranties of merchantability and fitness for a particular purpose with respect to documents available from this web site.
Additionally, FLA assumes no legal liability for the accuracy, completeness, or usefulness of any information, product, or process disclosed herein and do not represent that use of such information, product, or process would not infringe on privately owned rights.
Terms and Conditions of Free Referral System – Find a Funeral Director Now
Persons wishing to use this service must provide the following information to Funeral Line Australia:- Deceased Name
- Deceased Date of Birth
- Deceased Date of Death
- Location of the Deceased
- Applicants relationship to the Deceased
- Applicants Name
- Applicants Address
- Applicants Contact Phone Number(s)
This information is required to qualify genuine applicants, and to enable Funeral Line Australia to pass on Applicants details to the chosen Funeral Director with the applicant’s approval.
If you do not wish to have these details referred to a Funeral Director or other Funeral Service provider, you need to advise Funeral Line Australia at the time of application.
Funeral Line Australia reserves the right to refuse any applicant.
Funeral Line Australia is purely an information provider and referral agent.
Funeral Line Australia’s information has been obtained through publicly available information, and direct information received from individual funeral directors for the purposes of referral.
Funeral Line Australia conducts a search of their collected information database and makes a selection based on the search criteria the applicant has provided.
The final decision of whether to use the individual director selected by our database system is at the applicant’s own risk.
Funeral Line Australia endeavor to refer to reputable, honest, and reliable companies, but will not take responsibility for individual funeral directors, their staff, premises, or services.
